Amy Heinz is Senior Industry Relations Manager in Fannie Mae’s Mortgage Fraud Program.  Amy’s role is to coordinate Fannie Mae’s anti-fraud efforts with Fannie Mae’s partners, including the lending community, industry groups and law enforcement.

Prior to joining Fannie Mae, Amy served as External Operational Risk Management Director for Freddie Mac.  In that role Amy oversaw the operational risk and control assessment of all aspects of Freddie Mac’s Seller/Servicers’ conforming conventional mortgage operations (from loan application through REO disposition).  Amy has extensive QC/fraud management experience, having served as Freddie Mac QC Director, Washington Mutual QA Manager, American Residential Mortgage QC Manager, Platte Valley Mortgage Correspondent Purchasing Manager, and as Senior Fraud Investigator for Freddie Mac. In these roles, Amy’s responsibilities spanned post-funding quality control, early payment default reviews, incoming and outgoing repurchase management, and fraud investigations.

Amy has been an active participant with the Mortgage Bankers Association of America’s National Quality Assurance Committee: as co-chair of the Quality Assurance Committee, long-time member of the Quality Assurance Executive Subcommittee, and chairperson of the Fraud and Ethics Subcommittee for 3 consecutive years.  Amy has given numerous conference presentations on Quality Control, Fraud, and Operational Risk; and was instrumental in the creation of two successful fraud detection educational games (Fraudopoly and Fraudsters Feud), as well as the publication of several white papers and one book (Combating Fraud and Unethical Practices in Real Estate Transactions, Mortgage Bankers Association, 2002) on fraud prevention, detection and resolution.

Amy holds a BS degree in Business and Management from Pepperdine University.